If you need assistance, there are several ways to contact us.


Most questions are answered on our Frequently Asked Questions page. Check here first to get an instant response.

Live Chat

If you see a green Live Help button on the left side of any page, you can click it at any time to begin live chat with one of our customer service reps. If the button is gray, you can leave a message or use one of the methods below to contact us.



You can always email us at help@slixa.com and we’ll respond within 24 hours (usually within an hour or two during North American business hours).


+1 855-467-5492

You can call us, 1-855-GO-SLIXA (1-855-467-5492), and talk directly to a customer service rep.

Find us Elsewhere

Follow us on Twitter


Media inquiries, please email us at press@slixa.com.

Disputes, Refunds, and Cancellations

It’s Slixa’s policy to do everything possible to make sure our customers are happy! If you ever have a problem or complaint related to your advertising, simply contact us by one of the above methods and bring it to our attention. We will work with you to resolve any issues immediately. In the rare case that we’re unable to satisfy your request, we’ll be happy to close your account and issue you a refund for up to 30 days of your basic ad cost. To request a refund and/or cancel your Slixa account, please login to your account and select “Help” under the “Settings” menu.

Mailing Address

CP House, Otterspool Way
Watford, Hertfordshire
United Kingdom